Frequently Asked Questions
We have a helpful list of FAQ's, if you have additional questions, please contact Fabrice
We have been established since 2008 catering breakfast boxes, lunch boxes, desserts and snacks. We are committed to healthy food and work hard to provide excellent quality products and service. Our main business is focused on catering serving biotech companies for corporate meetings, special events as well as private parties. We also offer take out foods at our retail space in Brisbane.
Big or small, we deliver for events as small as 1 to a 1000 persons!
(Check with us for availability & plan ahead of time)
For best results, please place your orders by email at fabrice@starboxfood.com - 24/7
Order CUT-OFF TIME for Breakfast is 4:30 pm for next day delivery
You may check with us by email for our availability after the cut-off time!
A Fee for Late orders may occur
Order CUT-OFF TIME for lunch is 5:00pm for next day delivery
You may check with us by email for our availability after the cut-off time!
A Fee for Late orders may occur
Please email us for availability. Cut-off Time is 9:30am for Same Day delivery
Orders placed after the CUT-OFF TIME of 5:00pm and until 10am the next day will incur a fee of $ 10 per order. Orders placed on the weekend may incur a fee of $ 14.95 per order.
- We welcome recurring orders.
- Custom orders are available for special needs.
- We are closed on Weekends. However, we offer catering events with a minimum of 50 people - please contact us 72 hours in advance. A service charge of 20% will be added to such orders.
- We DO conduct a green business with all of our packaging.
ALL OF OUR PACKAGING IS 100% COMPOSTABLE. - Eco ware utensils, cups, corn starch ware, napkins are included with all orders .
- We accept Visa & Mastercard, American Express for catering only.
- Menu and prices are subject to change without notice.
If you have special needs, let us know and we will do our best to accommodate them. We will make a reasonable substitution when item is not available, notice may not be given.
We value our customers and we do offer discounted prices upon contract. We also honor corporate merchant accounts such as level 2 and 3 transactions.
$8.95 fee applies within 3 miles of our location in Brisbane. $30 fee applies beyond 3 miles and up to 20 miles beyond our location. Contact us for delivery fee beyond 20 miles from our location.
A minimum of 50 persons is required for any event, please contact us 72 hours in advance. A service charge of 20% will be added
As we work with the freshest produce, our cancellation policy is 24 hours notice. Beyond this time frame, 100% of the actual bill will be charged. Menu and prices are subject to change without notice.
We will make reasonable substitutions when items are not available; we will notify you of such substitutions via email.